One of the biggest obstacles for Australians taking life insurance is fear of claims not being paid. In 2009, ING Australia paid over $204 million in life insurance claims to over 2,800 customers.
Take a look at the following statistics that reflect actual claims made by ING Australia customers in 2009 by each product (click on the image to enlarge):
| Insurance type | Number of claims | Claims paid $ |
| Life Insurance | 439 | 72,791,000 |
| Critical Illness Insurance | 40 | 10,337,000 |
| Total and Permanent Disability | 114 | 22,460,000 |
| Trauma Cover | 285 | 48,887,000 |
| Income Protection Insurance | 1,960 | 50,209,000 |
| TOTAL: | 2,838 | 204,684,000 |
Contact us on 1300 793 143 or fill out the form on this page if you would like to compare all major life insurance companies in Australia, ING Australia included.