At Rate Detective, we recognise that insurance can sometimes be difficult to understand. Talking with one of our advisers is often helpful when explaining the different types of insurance and options available.
At Rate Detective, we offer an online chat feature for the deaf and hearing impaired. Over online chat, our consultants can explain each product we provide, including Life Insurance, Income Protection, Trauma and TPD, providing general advice to help our customers decide which product is best for them. We also provide quotes in real time, comparing quotes from the top 12 providers in Australia. Like all our services, this is a free no obligation service.
If you decide to proceed with an insurance policy we will also fill in the medical questionnaire with you over chat and then email out policy details/information to you. We also have a dedicated claims department, should you need to make a claim. Our claims department will help complete the paperwork and liaise with the insurers to have your claim paid.
Our chat service is available during normal working hours by clicking on the online chat button below.