Electricity and Gas FAQs

Rate Detective receives pricing data from http://www.shoparound.com.au ("Shop Around") who have several commercial agreements in place with energy retailers in Australia who pay a small once off commission to ShopAround for each customer that switches to their service. Rate Detective receives a proportion of this commission. The service is free to consumers.

Unfortunately not all electricity retailers provide ShopAround with their pricing data and accordingly these retailers are not listed on ShopAround or Rate Detective. We hope in time that these retailers will provide such data so that comparison sites, like Rate Detective, can provide a complete transparent picture of electricity pricing which will help educate consumers and create increased competition in the electricity industry.

How do I convert my current Government Rebates and Concessions?
Maximizing all your benefits has never been easier.
When you're completing your new application form, just simply inform the new energy supplier, by noting it on the application. (There will be a section on the form which will be dedicated to claiming government rebates and concessions).

Will my electricity or gas be cut off during the switch?
Absolutely not. You won't notice a single thing to your supply of gas and electricity apart from your bill being a lot friendlier to your hip pocket and maybe even to the environment.

How do I get started?
In just 5 easy steps Rate Detective will investigate and compare energy suppliers to help you save more on your bills. Just simply click on "Compare Electricity Plans". Once you've decided which supplier is most suitable for you, just fill in a few minor details and you're on your way to a lighter and possibly more greener bill.

What details do I need to provide?
If you have a recent energy bill all the details required will be on it to allow you to compare accurately. If you can't find the bill, there's no need to worry. All you need to provide is your post code, current supplier, and we can provide you with a comparison usage estimate.

Who has access to my details?
Rate Detective highly values the privacy of all our clients. We have advanced technology in place to ensure that all our files are encrypted to minimize the chance of interception during transit.
Rate Detective, will not pass information on to any parties for the purpose of sending you unsolicited marketing, unless you specifically agree to it. For further information please read our Privacy Policy.

Can I only compare Gas & Electricity?
Rate Detective provides a range of services to ensure each client is getting that extra bang for their buck. We compare and provide rates from Home Loans, Insurance, Credit Cards and Savings Accounts.
Visit our Home page for quick links to our other services. Here at Rate Detective we've done all the research and work to make sure we have all your financial needs covered for the present and future.

Green Energy?
If your conscience of the environmental impacts your energy consumption produces, we have a wide variety of energy suppliers who produce full or partial green energy to their consumers. Rate Detective can help you compare their rates with other green energy suppliers as well as traditional fossil fuel companies.

Want more information on Green Energy?
Visit our various arrays of articles that discuss in detail the impacts traditional methods of energy has on our environments as well as the difference between solar energy, hydro energy, wind energy and biomass. (Articles: Green is the new Black, A Green home is a Dream Home, What is Green Energy?)

Will I be charged by my current supplier for changing to a new supplier?
You will not charged by your current supplier for switching companies.

Published on October 10-th, 2008 in Electricity
Damon Rasheed is the CEO of Rate Detective, an Australian financial service comparison sites specialising in Life Insurance, Income Protection Insurance and home loans. Damon holds a Master's Degree in Economics from the University of Melbourne and has been involved in many start-up internet businesses.